Privacy Policy

Effective Date: 30/05/2025

At LR Digital Systems, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communication channels.

1. Information We Collect

We may collect and process the following personal data:

Contact Information: Name, email address, phone number, and postal address.

Device Information: IP address, browser type, operating system, and device details when accessing our website.

Service Data: Details about the devices you bring in for repair and any technical information related to the service.

Communication Records: Emails, phone calls, and messages exchanged with our team.

2. How We Use Your Information

We use the collected information to:

Provide, manage, and improve our repair and support services.

Contact you regarding your service requests or enquiries.

Send invoices, updates, or relevant notifications.

Analyze website usage and improve our online content.

Comply with legal obligations and protect our business.

3. Data Sharing & Disclosure

We do not sell your data to third parties.

We may share your data with trusted partners or vendors strictly to perform essential functions, such as:

Payment processors

IT or cloud service providers

Legal or regulatory bodies, if required by law

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Service-related data may be retained for up to 7 years for warranty and legal purposes.

5. Your Rights

You have the right to:

Request access to your personal data.

Correct or update inaccurate information.

Request deletion of your data (subject to legal limits).

Object to or restrict data processing in certain circumstances.

To exercise your rights, please contact us using the details below.

6. Security Measures

We implement appropriate technical and organizational measures to safeguard your data, including encryption, secure servers, and limited access policies.

7. Cookies & Tracking

Our website may use cookies and similar tracking tools to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.